Shipping to Canada
Bikewagon ships to Canada every day. As a matter of fact, we ship hundreds of packages a month to our neighbors to the north. While most Canadian buyers are pretty savvy when it comes to buying products from the United States, the following information may be useful when purchasing from Bikewagon:
Shipping Methods: International 1st Class: This method is used for most small packages sent to Canada from the U.S. Packages cannot weigh more than 4 pounds. This service is the least expensive of all the methods but is also the least reliable. An International 1st Class package is not given a tracking number. It has a customs number, but this is not tracked by the Postal Service. With that said, there usually isn't a problem with the delivery of this type of package. With all the packages we have sent to Canada in the past year using this method, only one or two have been lost. The usually delivery time for International 1st Class mail is from 7-14 days. Times of heavy mail volume will increase the delivery time, as this type of package takes lower priority when being processed through Canadian customs. If you need a tracking number or a customs number, you need to have it shipped via International Priority or Express Mail.
International Priority: This method is used for more expensive items and larger packages. The maximum size of a package to Canada with this method is 108 inches (length plus girth). We can ship wheelsets, etc. via International Priority. This service does not use tracking numbers, but packages are assigned customs numbers that the Postal Service monitors. You can check for updated information on the package at www.usps.com. It is like a delivery confirmation number and is a safer method of shipping than International 1st Class mail. Delivery time for International Priority ranges from 5-10 days.
International Express: This is the most secure method of shipping through the Postal Service, but it is also the most expensive. This service utilizes tracking numbers, and packages can be tracked at www.usps.com. Delivery time for International Express packages is usually 4-7 days.
Other Methods--Fed Ex: We will also ship packages to Canada through Fed Ex Ground or Fed Ex Express. Both of these services charge a substantial broker's fee and are not recommended for small or inexpensive packages.
Canadian Taxes: Just about everything individuals import into Canada is subject to the Goods and Services Tax (GST), which is 5 percent. The GST is calculated after customs duties have been applied. You will also have to pay the applicable Canadian Provincial Sales Tax (PST) or Quebec Salt Tax (QST). The provincial sales tax rates vary from province to province, as do the goods and services to which the tax is applied and the way the tax is applied. We do not have access to the exact tax that you might be charged upon receipt of your package. Your local post office can give you further information. Some provinces charge a flat 13 percent, rather than separate GST and PST.
Customs Broker's Fees: Fees for customs broker's services are the charges that can really catch you by surprise. Courier companies and postal services use customs brokers to get packages processed through Canada Customs at the Canadian border. Fees for that service will be passed along to you.
Canada Post automatically applies a $5.00 processing fee ($8.00 for Priority Post) for each package to clear Canada Customs. Customs brokers fees for courier companies like Fed Ex and UPS vary and are usually in the $30.00 to $65.00 range. That is why most Canadian buyers want their packages shipped through the post office.
Usually packages with a value under $20.00 are not charged customs or broker fees.
The shipping charges charged by Bikewagon only cover the cost of the postage. Customs and broker fees are not included and would be extra when the package is delivered or when you pick it up from the post office.