Cart
Cart $0.00

HOP ON THE WAGON.

Join our email list today! Stay up to date on the latest deals and promotions.

Don't miss out!
See the empty box? Fill it.

Don't worry. You're email address is safe with us! See our Privacy policy.

Return Policy

Our goal is to make each customer happy with his or her purchase, so we're happy to accept returns within 90 days of the initial purchase. We'll do our best to keep the hassle to a minimum. Here's how it works:

You decided you don't like it, you ordered the wrong size, your significant other doesn't appreciate it, etc. (Voluntary returns)

If you would like to return the product for any reason, you may return it as long as it is in the original condition as when it was purchased with packaging.

We will refund the amount you paid for the item, less the shipping costs you paid.

You will be responsible for any return shipping charges.

The product was listed incorrectly (we screwed up!) or defective

If there is an error in the listing specifications (we hate to admit it, but it happens once in a while) and you would like to return the item, or if the product is defective, we will pay the return shipping charges and give a full refund.

Exchanges

If you need to exchange an item for a different color or size, we're happy to facilitate your exchange. Please note that all shipping costs to send the product back will be your responsibility. We will pay the shipping costs* to send the new product back to you.

For all returns, please call or email us for a return authorization number. No returns after 90 days.

* Excludes some oversized items. In those cases, the customer service agent will communicate any additional costs beforehand.


Contact us

Email


Or submit a question using our contact form.
We strive to answer all emails within 24 hours.

Phone

1-877-245-3007
7 a.m. - 7 p.m. MST

Live Chat Support

Talk with a specialist:
Online hours: weekdays, 8 a.m. - 5 p.m. MST

In-store

Visit our retail shop
1199 West 2425 South
Woods Cross, Utah 84087


Please send returns to:

Bikewagon
1199 West 2425 South
Woods Cross, Utah 84087